SAFE Shopping Promise

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Shopping at Firstpetsupplies.com is 100% safe AND secure!

At Firstpetsupplies.com, keeping the personal information of our customers safe and secure is our top priority. Should an unauthorized charge appear on your credit card while shopping at Firstpetsupplies.com then no worries! You will not be held responsible. Your card use is GUARANTEED SAFE while shopping at our site!

How do we protect your information?

Our site, server and data are all managed in one location. While using the latest security technology, we encrypt your data as it travels through the internet to our server - forcibly removing anyone's ability to view or change the information while you place the order. Unlike some websites, we do not see your credit card data as it is transmitted privately from your bank to ours.

Our Promise...

Federal law sets a limit on your liability as a credit card hold for unauthorized charges to a maximum of $50.00. If you are subject to unauthorized charges while shopping at Firstpetsupplies.com, then simply report the matter to your credit card company per their rules and regulations. We promise to pay the entire liability, up to the $50 if you are held responsible for this amount by your card company. To exercise this option, you must have notified your card provider in a timely manner and it must be determined that the charges were not your fault while placing the order on our highly secure server.

More Questions?

If you have additional questions about our Safe Shopping Guarantee, please email us! Contact Us!

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Security & Privacy
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