If a Firstpetsupplies.com product does not meet your expectations, return it for an exchange or a prompt refund of the product purchase price. (Excludes special orders or clearance items)
For a period of 30 days, there is a no-questions-asked return guarantee with zero risk!
Simply package up the item and return it to us at the address on the shipping label, no return authorization needed! It is that easy! We recommend that you use a tracking method with your paid shipping choice for your records.
Within 30 business days or sooner (usually much sooner), we will issue a refund.
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*The return guarantee does not apply to special order items, seasonal items, holiday items, or products that are measured to custom sizes. A 25% restocking fee applies to special orders and seasonal items.*